Privacy Policy
This Privacy Policy explains how ZY Horizon Trading LLC ("we," "us," or "our") collects, uses, and protects information when you use Holder.
Holder is a crypto market intelligence and analytics app that helps users observe public wallet activity, market events, address behavior, and aggregated Smart Money Bias metrics.
1. Information We Collect
Depending on how you use Holder, we may collect the following information:
- Account information, such as your email address, account identifier, authentication status, and related login information.
- App functionality data, such as watchlists, saved public wallet addresses, address notes, preferences, selected markets, and app settings.
- Public wallet and market data, including public wallet addresses, public blockchain activity, public market events, token symbols, market metrics, and Smart Money Bias data.
- Usage data, such as screens viewed, feature interactions, session activity, and performance events.
- Device and diagnostic data, such as device type, operating system version, app version, crash logs, performance data, and error logs.
- Support communications, including your email address and the contents of your message when you contact us.
2. How We Use Information
We use information to:
- Provide and maintain Holder.
- Authenticate users and manage accounts.
- Display watchlists, address analytics, market events, and Smart Money Bias data.
- Save user preferences and app settings.
- Improve app performance, reliability, and user experience.
- Detect, prevent, and investigate misuse or security issues.
- Provide customer support.
- Comply with legal obligations.
3. Sharing of Information
We may share information with service providers that help us operate Holder, such as hosting providers, analytics providers, authentication providers, crash reporting tools, and infrastructure vendors.
We may also disclose information if required by law, legal process, regulatory request, or to protect the rights, safety, and security of users, our company, or others.
We do not sell personal information.
4. Third-Party Services and Data Sources
Holder may use third-party services, APIs, blockchain networks, and market data sources to provide analytics. These third parties may process data according to their own terms and privacy policies.
Public blockchain data is generally publicly available and may remain visible independently of Holder.
5. Data Retention
We retain information for as long as necessary to provide Holder, maintain accounts, comply with legal obligations, resolve disputes, enforce agreements, and improve app security and reliability.
You may request deletion of your account or personal information by contacting us.
6. Your Choices
You may update certain account information in the app where available. You may stop using Holder at any time.
You may request access, correction, or deletion of personal information by contacting us at lammers@zyhorizontrading.wiki. We may need to verify your request before acting on it.
7. Security
We use reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Holder is intended for users who are at least 18 years old. We do not knowingly collect personal information from children.
9. International Users
Your information may be processed in countries or regions outside your place of residence. By using Holder, you understand that your information may be transferred and processed where our service providers operate.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the Effective Date and may provide additional notice where appropriate.
11. Contact Us
If you have questions or requests about this Privacy Policy, contact us at lammers@zyhorizontrading.wiki.
ZY Horizon Trading LLC